Technical Support
Major Changes : The way of Sound Switcher installation and operation has changed.
1. There are two Demo App USBs, one for OLED and another for QNED.
2. Insert Demo App USB into TV, and Store Mode will be set automatically.
3. When you exit Demo App, it will be restarted in 2 minutes.
4. If there is damaged file in TV demo videos, it will be skipped automatically.
2025 Sound Switcher Support Models
▪ TV : 2024, 2025 OLED G/C series
2024 QNED90 / QNED85
2025 QNED92 / QNED90 / QNED85
▪ Soundbar : S70T series or above models
2025 Sound Switcher User Guide
For those who purchased new kit.
The update includes following features:
For detailed instructions, please click the download button below.
- What’s new in 2025
- Button Function & Operation
- Package Components
- Installation Guide
2025 Sound Switcher Update Kit Guide
Please update the 2024 sound switcher to the 25 version.
For detailed instructions, please click the download button below.
- What’s new in 2025
- Button Function & Operation
- Package Components
- Installation Guide
IMPORTANT NOTE :
REMOVE 2024 USB memory inside the Sound Switcher before installation.
2023 Sound Switcher Update
2023 Sound Switcher Update
* For the 2023 Sound Switcher
2023 version must be updated to 2024 version firstly.
For detailed update instructions, please click the download button below.
Update Sound Switcher firmware to activate the WOW Orchestra button function following the guide below.
Soundbar Firmware Update
Update target : Soundbar products released in 2023 and early 2024
Products released in 2023 and early 2024 would activate Power saving mode
during Demo mode, which causes trouble in Wow orchestra demo experience.
Please update the sound bar following the guide below in order not to activate
Power saving mode during Demo mode.
Soundbar Demo Mode Setting Guide
Soundbar Demo Mode Setting Guide
For detailed update instructions, please click the download button below.