Technical Support

Sound Switcher

Major Changes

as-was switch between TV & Soundbar →

to-be switch between TV & WOW Orchestra

2024 Sound Switcher Support Models

▪ TV : (2024) all OLED, QNED99, QNED 90, QNED85 (2023) all OLED

▪ Soundbar : (2024) all Soundbars, supporting WOW Orchestra

User Guide


2024 Sound Switcher User Guide

For detailed information, please click the download button below.

Update Guide


Please update the 2023 sound switcher to the 24 version.

The update includes the following items:

1. Content update (24-year store video and demo video)

2. Demo kit firmware update (button function added)

3. Attachment of demo kit sticker

4. Soundbar update

For detailed instructions, please click the download button below.

Sound Switcher Update Tool V2 User Guide

* Please apply this guide only to the Sound Switcher Update Kit or the new 2024 Sound Switcher models.

Update Tools


Please perform the following hardware update for the 2023 Sound Switcher.

Hardware Update

Sound Switcher Update (Mobile Version)
For both the 2023 and 2024 Sound Switchers, please proceed with the software update below.

Software Update

Sound Switcher Update Tool V2 (PC version)

Update items :

- Volume level unit adjustment to "5"

- Change of pop-up image

- Change of content, etc.

* Please apply this update only to the Sound Switcher Update Kit or the new 2024 Sound Switcher models.

To create a smooth demo environment, please update the sound bar firmware below.