Technical Support
Major Changes : The way of Sound Switcher installation and operation has changed.
1. Automatic background video playback when a thumbnail is selected.
2. 2026 : Total 3 contents for 2026
① What is WOW Orchestra? : [Brand New]
② Cosmos : The same as 2025
③ Africa Unseen : Brand New
2026 Sound Switcher Support Models
| TV : | [2025] | OLED G5, OLED C5/C5E, QNED92, QNED90/91, QNED85/87/86 |
| [2026] | OLED G6, OLED C6/C6E | |
| MRGB95B/96, MRGBB9MB/9M | ||
| QNED90B/93B/93/92B/91, QNED85B/87/86/85/84B |
2023 Sound Switcher Update
2023 Sound Switcher Update
* For the 2023 Sound Switcher
2023 version must be updated to 2024 version firstly.
For detailed update instructions, please click the download button below.
Update Sound Switcher firmware to activate the WOW Orchestra button function following the guide below.
Soundbar Firmware Update
Update target : Soundbar products released in 2023 and early 2024
Products released in 2023 and early 2024 would activate Power saving mode
during Demo mode, which causes trouble in Wow orchestra demo experience.
Please update the sound bar following the guide below in order not to activate
Power saving mode during Demo mode.
Soundbar Demo Mode Setting Guide
Soundbar Demo Mode Setting Guide
For detailed update instructions, please click the download button below.